Dear backers, Â
Thank you for being overly patient to make it this far! Â
We do want to let you know that the reason why the updates are not as frequent as weâ€™d like them to be, is because our entire team is focused on seeing manufacturing through to the end. Â
Nothing would make us happier than to be able to ship right away and let everyone have our product in their hands already. We sincerely apologize for all the delays and hope we will share a video of the good-working device in the next update. Â
Now, the information everyone wants to know. Why has it taken so long? And why have there been so many delays?Â
First of all, we discovered that the device was working at half the power because of one of the components. An RF element called a â€ścirculatorâ€ť was expected to work in the clockwise direction of the magnetic field but has been set to work in the counterclockwise direction until we found out about the mistake and we realized that we have to replace it for every unit. Â Â
Aside from that setback in production, we are also waiting for the replacement to be done by our manufacturer, which will not start until at least 15 days from now as they are delayed due to the holidays in China.Â
Now, weâ€™re sure that raises the question â€śwhen will it finally ship?â€ť in your minds. We know we previously told you weâ€™d ship by the end of January/beginning of February, and you are right to be upset, we are sorry for having provided you with that information at the time.Â
As much as weâ€™d like to give you as a specific date for shipping, weâ€™d like to humbly ask you to wait two more months, so as not to provide an estimated time that we cannot meet.Â We will continue to share all the information about the production with you, and we will be as specific as we can. Please keep in mind that while we have all the intention in the world to be as fast as possible in correcting this error in production, we do depend on the manufacturers and suppliers to complete their tasks.
Finally, we know that this doesnâ€™t come close to compensating all your patience, but we have decided to add five additional on-metal tags to everyoneâ€™s kit, as a sign of gratitude for still supporting us and being as patient as you all have been.
It means more to us that we can tell you!
Sincerely yours,Â Â
The GearEye Team.
Wewant to start this update by apologizing profusely to each and every single oneof you. We know itâ€™s been a while since the last update and weâ€™re sorry if anyof you have felt neglected in any way.
Asyou probably guess weâ€™ve been extremely busy with production and related tasks.
Wedo have great news, and that is that the product is in the very final stages ofmanufacturing.
Toclarify to all of you exactly what weâ€™ve been up to these past few weeks, weâ€™renow proud to say that we have developed the version of the Dongle which is most close to the production. Thisversion has now better plastic, more powerful battery,Â stronger cord, and many other improvements. After we pass the regulations in a few weeks,Â we will call it final and won't change anymore.
Wehad also worked hard reducing some costs, but more importantly, tuning up thesoftware to make sure that itâ€™s complete, super secure and without any fails.
Onthat same note, we want to reassure everyone that the software will count withvery secure encryption, so no one can â€śhackâ€ť or intrude into your item lists.
Dueto many requests, we are developing a Web Interface for the app, should youwant to access your information from a computer rather than your phone.
Weare enhancing our software so that it will enable import, export, and sharingof the lists. In addition to that, we have decided to add an â€śAnonymousâ€ť modein case you are unable to connect to the Wi-Fi and can't log in, which willallow you to do basic operations like searching for your items.
Togive you a glimpse of what weâ€™re currently working on, weâ€™reimproving antenna switching algorithm effectiveness, the calibration ofhardware elements, mechanical open-close issues, BLE robustness.
Wewant to end this update, thanking you again for your seemingly endlesspatience. Having your support to make this project come to life is worth moreto us than words can explain. Our whole team is humbled by your continuouskindness and belief.
The GearEye Team.
Dear backers,Â while we are waiting for theÂ new version of the board to be back from manufacturing,Â we concentrated on Software.
We are working extensively on our app and especially BLE communication layer. We connected one device to our app, now we are working on connecting multiple,Â starting with two, and improving the communication speed.
We're shifting gears and closing up the shop on Indiegogo, and focusing on manufacturing and delivery as our first priority,Â but we will continueÂ taking pre-orders on our new website www.geareye.co.
Take a look and let us know what you think!Â
Those of you who wanted additional tags may purchase them there. Also you are all invited to select the color of the dongle by emailing to email@example.com. If you don't write to us, we'll assume that it's white (a default color).Â Though we aim for delivery to all of you in October,Â new purchases on our site will be delivered later, near the end of the year.
The GearEye team
GearEye Fort Lauderdale, FL We're a dedicated team obsessed with photography and tech. We believe in community products and always doing the best we can to make people happy. GearEye is a smart gear management system for on-the-go professionals. It enables you to manage your equipment through thick and thin: organization, tracking, and making sure you always have everything you need whether at home or on the job. GearEye is a game-changer for anything from the smallest messenger bag to the largest camera suitcase.